Frequently Asked Questions

Launching a fundraiser and event on Fondae is easy—just hit the “Start a Fondae” button, walk through the guided setup, share your story with compelling details and images, and set your event date and fundraising goal to get started.

Starting a campaign on Fondae is free, but a small portion of each donation helps support the platform’s operations and fund marketing efforts that boost visibility for all projects—helping your story reach a wider audience.

To access your funds on Fondae, simply connect your bank account to your campaign profile. Once linked and your funding goal is reached, you can request a withdrawal, and the money will be securely transferred straight to your account.

Fondae supports a variety of campaigns, from music and film projects and social causes to community initiatives and beyond. However, there are some guidelines in place, and all projects must be approved and any campaign that violates Fondae's policies may be subject to removal.

On Fondae, you can increase your fundraising goal at any time. To do so, log in to your account, go to your campaign, and click the “Edit” button. However, please note that once your goal is set, it can only be raised, not lowered.

Generally, donations made to Fondae campaigns are not tax-deductible, as the platform is intended for personal fundraising. Donors should consult a tax professional for specific advice regarding tax-related matters.

You can promote your Fondae campaign by sharing it on social media, sending personalized messages to friends and family, and using Fondae's built-in sharing tools. But we can't stress enough the impact of personal contact—reach out directly, call as many people as possible, and personally invite them to your Fondae event. Be relentless with this approach—it’s the most effective way to boost visibility and drive support.

Fondae follows an all-or-nothing funding model, meaning your campaign goal must be met for you to receive the funds. But one major advantage of using Fondae's platform is that by bringing your potential donors together, you can engage with them in real-time, putting pressure on them to donate and encouraging them to help you meet your campaign goal. Also, donors can still contribute up to 45 days after your event date, giving you plenty of time to reach your target.

The time it takes for funds to reach your bank account on Fondae depends on several factors, including your location and banking institution. Generally, withdrawals are processed within 2-5 business days.

Yes, you can run a Fondae campaign on behalf of someone else, like a friend or family member. Just make sure you have their consent and accurately represent their needs and situation in the campaign.

To create a Fondae campaign, you must be at least 18 years old. If you’re under 18, you can have a parent or guardian create the campaign on your behalf.

If you run into any issues with your Fondae account, you can contact Fondae’s support team for help. They’re available to assist with account questions, technical problems, and any other concerns you may have.

Fondae is built to support creative and entrepreneurial goals—whether you're launching a passion project, funding your next big idea, or rallying support for a bold vision. Personal and charitable causes are welcome too, but turning dreams into reality is what Fondae is all about.

Fondae uses advanced security measures—including encryption and secure payment processing—to keep all transactions safe. Donor information is protected at every step, and the platform regularly updates its security protocols to ensure a secure fundraising experience.

Fondae makes it easy to thank your donors through personalized messages and campaign updates, but one of the most powerful ways to show appreciation is in person. By encouraging donors to attend your Fondae event, you create the chance to thank them face-to-face and build real connection. You can also offer rewards or perks through the Fondae platform as another meaningful way to show gratitude and keep your supporters engaged.--

It depends on how large-scale your project is—but as a general rule, you should spend as little as possible on your event. Your fundraiser should primarily support your project, not the party. As a rule of thumb, we recommend allocating no more than 10% of your fundraising goal toward event costs. Keep it simple, meaningful, and focused. The goal is to connect with your supporters—not impress them with a big budget.